Contact

Do you have questions about our brand, your orders, the customer card – or want to contact us directly with another question? We are happy to help.

  • Shipping and returns

    Everything you need to know about orders, shipping, and returns.

    Learn more  

  • Shopping and paying

    Accepted payment methods and purchase on account.

    Learn more  

  • FAQ

    Frequently asked questions and answers about our range of products and services.

    To our FAQs 

  • Nilecard

    Become part of NILE and enjoy the many advantages.

    Learn more 

  • Newsletter

    Subscribe to our newsletter and receive a discount on your first order.

    Subscribe to our newsletter 

  • Stores

    Visit us in one of our NILE stores and experience the clothing, shoes, and accessories up close.

    Discover NILE stores 

  • Jobs

    View our current vacancies and find out more about our application process.

    Vacancies 

  • Contact us

    NILE Clothing AG
    Hauptstrasse 33
    2572 Sutz
    Switzerland

    info@nile.ch

  • If you have any general questions, please call us from Monday to Friday between 9:00 a.m. and 12:00 p.m. and between 1:00 p.m. and 5:00 p.m.


    Email: info@nile.ch

    Tel. CH: +41 32 552 55 88

    Tel. EU: +49 211 5459 57 17


    Or simply send us a message via WhatsApp.

    Please note that we cannot process complaints via WhatsApp. Always send complaints to info@nile.ch.

    We will respond to your request as soon as possible.

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